FM in Healthcare
Facility Management in Healthcare: highly complex and highly stimulating.
Our research focal point “FM in Healthcare” focuses on stakeholder-centric management of non-medical support services in healthcare organisations.
Depending on the setting, we take part as a partner in a research project, as advisors in a service contract or we include students within student projects. Our procedures are holistic, interlinked and systematic with the goal to develop practice-oriented and applicable solutions.
Our Projects
-
RobotCare – User experience in development of service robots for elderly care
Objectives of the project: Establish a systematic dialogue between the technology developers and researchers and the elderly/healthcare institution stakeholders (including medical, care, and service personnel, management, patients, and their families) in both regions and develop a suitable international community ...
-
Improving the well-being of residents in care homes by making catering services more flexible with the help of technology
It was known from previous projects that catering services in retirement and nursing homes are currently strongly geared towards working hours and the presence of employees. With the increasing individualisation of society, it can be assumed that future residents will demand more flexible catering options. It can ...
-
DIGINUT – Comprehensive Digitalisation of Patient Nutrition Uptake in Health Care
-
DC4HC – Digital Competence for Healthcare
The Innosuisse project, Digital Competence for Healthcare (DC4HC), aims to develop a digital platform that will support Swiss healthcare institutions in their digital transformation efforts. In particular, the focus of DC4HC is on the non-medical support services. A state-of-the-art digital maturity model framework ...
-
Healing architecture in mental health-care facilities
Systematic literature review on users’ health & well-being in inpatient mental health-care facilities.
Our publications
-
2021.
Foodflow – und plötzlich ist alles digital.
In:
FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 26. November 2021.
-
Gerber, Nicole; Schmitter, Paul,
2021.
Gefangen im dunklen Digital-Dschungel? Gedanken zur Erhellung.
In:
FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 26. November 2021.
-
Krähenbühl, Andrea,
2021.
Quersubventionierung von Alters- und Pflegeheimen durch Hotellerietaxen! Lüge oder Wahrheit?.
In:
FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 26. November 2021.
-
Gerber, Nicole; Hollenstein, Lukas; Krähenbühl, Andrea,
2021.
Was wäre wenn?! Unsichtbares sichtbar machen mit Simulationen im Verpflegungsprozess.
In:
FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 26. November 2021.
-
Gerber, Nicole; Schmitter, Paul,
2021.
Es werde Licht im dunklen Digital-Urwald.
fmpro service.
2021(4), pp. 20-21.
Available from: https://doi.org/10.21256/zhaw-23064
This might also interest you
Expert Group Hospitality & Service Management
In collaboration with our research partners, we examine research questions and develop systematic approaches.
Real Estate Management Competency Group
We focus intensively on sustainable real estate management and the digital transformation of real estate management processes.
Expert Group Business Administration/Human Resources
The Group's research interests lie in the fields of workplace management, human resources management and service value management.
Expert Group Hospitality & Service Management
Real Estate Management Competency Group
Expert Group Business Administration/Human Resources
In collaboration with our research partners, we examine research questions and develop systematic approaches.
We focus intensively on sustainable real estate management and the digital transformation of real estate management processes.
The Group's research interests lie in the fields of workplace management, human resources management and service value management.