We provide support with research and consulting projects that enable you to optimise usage information, the interface between the actual product and the respective target group. Our employees combine expertise from the field of language and communication and the realm of human-machine interaction with engineering know-how, and they provide scientifically sound and practice-oriented advice.

We support you in evaluating the conditions required to successfully implement AR and AI in your company and develop AR concepts and AR applications specific to your needs. These differ, for example, with respect to the output medium (e.g. data glasses, tablet PC) or the selection of information.

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• Project: The augmented interpreter – a pilot study on the usability of augmented reality in interpreting
• Project: Measuring reading efficiency – bionic reading and eye tracking

We carry out expert analyses to check your documentation and also conduct user tests on request. We show you the strengths and weaknesses of your documentation and put together suggestions for where you can make improvements. Should you wish, we offer workshops for your employees during which we work through the identified weak points and highlight the possibilities for optimising your documentation.

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• Project: Transparency and comprehensibility of invoices for medial services

The aim of UX writing is to compile clear, comprehensible and target-group-oriented texts that improve the user experience of digital products such as websites, apps and software. We examine and optimise your existing texts and processes, develop guidelines for producing them or support you in redesigning them.

Using eye-tracking glasses in our Usability Lab, we put the user-friendliness of technical products (incl. usage information), software applications and websites to the test. We also support you during all phases of people-centred product and website development.

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• Usability Lab
• Project: Usability aspects of software from the field of plastic injection moulding
• Project: Usability evaluation of a leading software solution in the field of electronic analytics
• Project: Comparative study and usability test on hearing systems of a major Swiss hearing aid manufacturer