Dr. Claire Kaiser

Work at ZHAW

Position

Research Associate and Project Leader

Focus

• Public management
• Local governance
• Reforms in the public sector
• Organizational design of the public sector

Projects

• Digital Transformation at the Local Tier of Government in Europe: Dynamics and Effects from a Cross-Countries and Over-Time Comparative Perspective (DIGILOG) / Deputy project leader / laufend
• Analysis of Inter-Municipal Collaboration in Service Delivery in the Austrian Federal State Vorarlberg / Project leader / abgeschlossen
• Analysis of Service Delivery of Albaniane Municipalities (Scoping Mission) / Team member / abgeschlossen
• Data Monitoring Local Communities in Switzerland / Co-project leader / abgeschlossen

Publications

• Steiner, Reto; Kaiser, Claire; Tapscott, Christopher; Navarro, Carmen,

  2018.

  Is local always better? Strengths and limitations of local governance for service delivery.

  International Journal of Public Sector Management.

  31(4), pp. 394-409.

  Available from: https://doi.org/10.1108/IJPSM-05-2018-226

• Steiner, Reto; Kaiser, Claire,

  2017.

  Effects of amalgamations : evidence from Swiss municipalities.

  Public Management Review.

  19(2), pp. 232-252.

  Available from: https://doi.org/10.1080/14719037.2016.1153704

• Kaiser, Claire,

  2015.

  Top-down versus bottom-up : comparing strategies of municipal mergers in Western European countries.

  dms – der moderne staat – Zeitschrift für Public Policy, Recht und Management.

  2015(1), pp. 113-127.

  Available from: https://doi.org/10.3224/dms.v8i1.19113

• Kaiser, Claire,

  2014.

  Functioning and impact of incentives for amalgamations in a federal state : the Swiss case.

  International Journal of Public Administration.

  37(10), pp. 625-637.

  Available from: https://doi.org/10.1080/01900692.2014.903265

• Steiner, Reto; Kaiser, Claire,

  2013.

  Rolle der Kantone bei Gemeindefusionen in der Schweiz.

  Verwaltung & Management.

  19(3), pp. 144-149.

  Available from: https://doi.org/10.5771/0947-9856-2013-3-144

• Steiner, Reto; Ladner, Andreas; Kaiser, Claire; Haus, Alexander; Amsellem, Ada; Keuffer, Nicolas,

  2021.

  Zustand und Entwicklung der Schweizer Gemeinden : Ergebnisse des nationalen Gemeindemonitorings 2017.

  Glarus:

  Somedia Buchverlag.

  ISBN 978-3-7253-1072-2.

  Available from: https://doi.org/10.21256/zhaw-3134

• Kaiser, Claire,

  2016.

  Papers on strategies, incentives and effects of amalgamation in Switzerland.

  Bern:

  KPM.

  KPM-Schriftenreihe ; 59.

  ISBN 978-3-906798-58-9.

• Kaiser, Claire; Steiner, Reto; Machljankin, Jana,

  2023.

  Corporatisation in Swiss local government

  .

  In:

  Van Genugten, Marieke; Voorn, Bart; Andrews, Rhys; Papenfuss, Ulf; Torsteinsen, Harald, eds.,

  Corporatisation in local government : context, evidence and perspectives from 19 countries.

  Cham:

  Palgrave Macmillan.

  pp. 221-242.

  Available from: https://doi.org/10.1007/978-3-031-09982-3_10

• Kaiser, Claire; Machljankin, Jana,

  2022.

  Digitalisierung und digitale Transformation in den Schweizer Gemeinden : Stand und Entwicklung

  .

  In:

  Pleger, Lyn Ellen; Mertes, Alexander, eds.,

  Digitale Transformation der öffentlichen Verwaltung in der Schweiz : Stand, Entwicklungslinien und Praxisbeispiele.

  Wiesbaden:

  Springer.

  pp. 61-88.

  Available from: https://doi.org/10.1007/978-3-658-36591-2_4

• Steiner, Reto; Kaiser, Claire; Reichmuth, Lucas,

  2018.

  Consulting for the public sector in Europe

  .

  In:

  Ongaro, Edoardo; Van Thiel, Sandra, eds.,

  The Palgrave handbook of public administration and management in Europe.

  London:

  Palgrave Macmillan.

  pp. 475-495.

  Available from: https://doi.org/10.1057/978-1-137-55269-3_25

• Steiner, Reto; Kaiser, Claire,

  2018.

  Inter-municipal Cooperation in Switzerland

  .

  In:

  Teles, Filipe; Swianiewicz, Pawel, eds.,

  Inter-municipal cooperation in Europe : institutions and governance.

  Cham:

  Palgrave Macmillan.

  pp. 173-187.

  Available from: https://doi.org/10.1007/978-3-319-62819-6_9

• Steiner, Reto; Kaiser, Claire,

  2017.

  Democracy and citizens' engagement

  .

  In:

  Klassen, Thomas R.; Cepiku, Denita; Lah, T. J., eds.,

  The Routledge handbook of global public policy and administration.

  London:

  Routledge.

  pp. 167-178.

  Routledge international handbooks.

• Steiner, Reto; Kaiser, Claire; Eythorsson, Gretar Thor,

  2016.

  A comparative analysis of amalgamation reforms in selected european countries

  .

  In:

  Kuhlmann, Sabine; Bouckaert, Geert, eds.,

  Local public sector reforms in times of crisis : national trajectories and international comparisons.

  London:

  Palgrave Macmillan.

  pp. 23-42.

  Governance and public management.

  Available from: https://doi.org/10.1057/978-1-137-52548-2_2

• Steiner, Reto; Kaiser, Claire,

  2016.

  Preventing corruption in the public administration : shown using the example of switzerland

  .

  In:

  Kovbasyuk, Y.; Fedorenko, VL, eds.,

  Anti-corruption policies and preventing and combating corruption in public service in state and local government.

  Kiev:

  NAPA.

  pp. 113-118.

• Steiner, Reto; Kaiser, Claire,

  2013.

  Die Gemeindeverwaltungen

  .

  In:

  Ladner, Andreas; Chappelet, Jean-Loup; Emery, Yves; Knoepfel, Peter; Mader, Luzius; Soguel, Nils; Varone, Frédéric, eds.,

  Handbuch der öffentlichen Verwaltung.

  Zürich:

  Neue Zürcher Zeitung.

  pp. 149-166.

  NZZ Libro.

• Steiner, Reto; Kaiser, Claire,

  2012.

  Herausforderungen der Bürgerbeteiligung

  .

  In:

  Schröter, Eckhard; von Maravic, Patrick; Röber, Jörg, eds.,

  Zukunftsfähige Verwaltung? : Herausforderungen und Lösungsstrategien in Deutschland, Österreich und der Schweiz.

  Opladen:

  Barbara Budrich.

  pp. 187-206.

• Steiner, Reto; Kaiser, Claire,

  2018.

  Amalgamation and inter-municipal cooperation: alternative or consecutive re-form strategies? : an analysis based on an empirical longitudinal study of Swiss local governments [paper].

  In:

  ECPR General Conference, Hamburg, Germany, 22-25 August 2018.

  Available from: https://ecpr.eu/Filestore/PaperProposal/83997573-83e4-491e-937f-45c95f5c09eb.pdf

• Steiner, Reto; Kaiser, Claire; Reichmuth, Lukas,

  2015.

  What structural factors influence public service delivery? : lessons learned from a study of swiss municipalities [paper].

  In:

  Minderman, Goos; Reddy, Purshottama Sivanarain, eds.,

  Innovation for the urban age : innovative approaches to public governance for the new urban age.

  Innovation in the Urban Age, 2014.

  The Hague:

  Eleven International Publishing.

  pp. 99-128.

  The Winelands Papers ; 2014.

• Kaiser, Claire; Machljankin, Jana; Steiner, Reto,

  2021.

  Les communes déplorent une constante perte d’autonomie.

  Schweizer Gemeinde.

  2021(1/2), pp. 36-37.

  Available from: https://doi.org/10.21256/zhaw-22068

• Machljankin, Jana; Kaiser, Claire; Steiner, Reto,

  2021.

  Les hommes dominent la politique communale.

  Schweizer Gemeinde.

  2021(1/2), pp. 26-27.

  Available from: https://doi.org/10.21256/zhaw-22067

• Steiner, Reto; Kaiser, Claire; Machljankin, Jana,

  2020.

  Parteilose regieren die Schweiz : Ältere bestimmen vermehrt das politische Leben.

  Neue Zürcher Zeitung.

  241(244), pp. 9.

  Available from: https://www.nzz.ch/schweiz/gemeinden-parteilose-maenner-und-aeltere-sind-in-exekutive-ld.1581787

• Steiner, Reto; Kaiser, Claire; Machljankin, Jana,

  2020.

  Come prende forma la politica nei comuni svizzeri.

  Schweizer Gemeinde.

  2020(12), pp. 14-29.

  Available from: https://schweizer-gemeinde.cld.bz/12-20

• Steiner, Reto; Saxenhofer, Andrea; Kaiser, Claire; Räss Brenner, Kathrin,

  2020.

  Die Public Corporate Governance der Schweizer Kantone und grösseren Städte : eine empirische Analyse.

  KPM-Schriftenreihe

  ; 58.

  Bern:

  KPM-Verlag.

  ISBN 978-3-906798-57-8.

  Available from: https://www.kpm.unibe.ch/unibe/portal/center_generell/a_title_strat_forschung/k_kpm/content/e69701/e69704/e139214/pane1313321/e1313404/SR_58_online_ger.pdf

• Steiner, Reto; Kaiser, Claire,

  2020.

  Wider den Moral Hazard : Lehren aus der Finanzkrise.

  KPM-Schriftenreihe

  ; 57.

  Bern:

  KPM-Verlag.

  ISBN 978-3-906798-56-1.

• Steiner, Reto; Kaiser, Claire,

  2016.

  Switzerland

  .

  In:

  Merloni, Francesco, ed.,

  Regionalisation trends in european countries 2007-2015 : a study by members of the group of independent experts of the european charter of local self-government.

  Strasbourg:

  Council of Europe.

  pp. 208-213.

• Steiner, Reto; Kaiser, Claire; Reichmuth, Lukas,

  2015.

  Entwicklungsoptionen für den Zukunftsraum Aarau : Bericht im Auftrag der 11 Gemeinden Aarau, Biberstein, Buchs (AG), Densbüren, Erlinsbach (AG), Küttigen, Muhen, Oberentfelden, Schönenwerd (SO), Suhr und Unterentfelden.

  KPM-Schriftenreihe

  ; 61.

  Bern:

  KPM.

• Steiner, Reto; Kaiser, Claire,

  2013.

  Administration communale

  .

  In:

  Ladner, Andreas; Mader, Luzius; Emery, Yves; Knoepfel, Peter; Varone, Frédéric; Chappelet, Jean-Loup; Soguel, Nils, eds.,

  Manuel d'administration publique suisse.

  Lausanne:

  Presses Polytechniques et Universitaires Romandes.

  pp. 143-160.

• Ladner, Andreas; Steiner, Reto; Horber-Papazian, Katia; Fiechter, Julien; Jacot-Descombes, Caroline; Kaiser, Claire,

  2013.

  Gemeindemonitoring 2009/2010 : Bericht zur fünften gesamtschweizerischen Gemeindeschreiberbefragung.

  Bern:

  KPM.

  KPM-Schriftenreihe ; 48.

  ISBN 978-3-906798-47-9.

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