01.07.20

Survey on the Digital Push (COVID-19)

Implications for Swiss Businesses for the “New Normal”

17.06.20

New study on internal communication in digital transformation

Digital transformation is rapidly changing internal communication and providing major challenges. Katharina Krämer, Nicole Rosenberger and Markus Niederhäuser from the IAM Institute of Applied Media Studies surveyed 12 communication managers from…

09.06.20

Combatting social isolation with digital tools

Researchers at the Institute of Nursing are investigating, as part of a new project, how digital aids and resources can be used to support socially isolated people and their relatives. The project is being supported by the “ZHAW digital” initiative,…

02.06.20

Customer service in the digital age - between ambition and reality

Customer service is a central element for companies. Despite the wide acceptance of automation, most customer queries are still handled manually – negatively impacting both response times and efficiency levels. Some 80% of surveyed companies view the…

27.05.20

The ZHAW researches COVID-19 discourses

In an interdisciplinary project financed by the Swiss National Science Foundation (Special Call on Coronaviruses), the ZHAW Schools of Applied Linguistics and Health Professions are researching how communication can successfully contribute to…

26.05.20

Swiss companies leaving potential of behavioural economics untapped

Companies in Switzerland are making little use of the findings generated in the field of behavioural economics. In particular, these findings could help make marketing more successful. The reason for the lack of use is the low level of knowledge in…

19.05.20

ZHAW digital supports exceptional Covid-19 projects with 500,000 francs

In response to the current situation, ZHAW digital supports projects that provide a greater overall benefit during the pandemic. Twenty-seven proposals that deal with digital transformation at the ZHAW as well as externally will be funded.

20.04.20

Lesley Spiegel becomes first Managing Director of the DIZH

Lesley Spiegel will commence her work as the first Managing Director of the Digitisation Initiative of the Zurich universities (DIZH) on 20 April, 2020. She will develop the DIZH office and support the activities of the initiative in all areas.

19.03.20

Helpful tips for working from home

19.02.20

Two ZHAW projects in the National Research Programme “Digital Transformation”

The Swiss National Science Foundation is launching its research programme NRP77 “Digital Transformation” with 37 research projects. The ZHAW School of Engineering is collaborating on two of these projects, where the researchers are called on to…