In order to assess the needs of the population regarding the digital services of Zurich's municipalities, an online survey will be conducted. For this purpose, the following topics will be examined:- Most common uses of digital services of the municipality- Perceived problems in the use of these services- Evaluation of individual aspects of eServices- Willingness to pay for extended or additional digital services- Willingness to participate in the digital provision of services- Readiness to switch to digital interaction with the administration in general as well as in return for discounts