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Predicting customer behavior by combining freetext information with structured customer data

Key Data

Project team

Dr. Marcel Dettling, Sabine Emad (HEG), Dr. Thoralf Mildenberger, Prof. Dr. Andreas Ruckstuhl, Anders Schatzmann, Adrienne Schäfer (HSLU)

Project partners

Sunrise GmbH / upc cablecom; Haute école spécialisée de Suisse occidentale HES-SO Genève / Haute école de gestion de Genève; Hochschule Luzern

Project status

completed, 12/2012 - 07/2014

Funding partner

CTI

Project budget

822'000 CHF