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Organizational Development in the Public Sector

Description

Scientific Support for a Zurich Municipal Administration in the Digital Transformation of its Organization.

Research Question: How can employees be successfully involved in the change process, and to what extent does this participation impact their readiness for change within the municipal administration?

Methodology: Action research involving the application of various participatory design methods, such as system mapping, prototyping, and backcasting, as well as observing the use of these methods; quantitative panel surveys among employees; and qualitative interviews with public managers within the municipal administration

Key Data

Deputy Projectlead

Project team

Project status

completed, 03/2024 - 02/2025

Institute/Centre

Institute of Public Management (IVM)

Funding partner

Public sector (excl. federal government)