Heitz, Christoph; Ryder, Geoffrey; Ross, Kevin,

2008.

Knowledge management in call centers : how routing rules influence expertise and service quality [paper].

In:

13th INFORMS MSOM Conference Proceedings.

13th Manufacturing and Service Operations Management (MSOM) Conference, Maryland, 5-7 June 2008.

The Institute for Operations Research and the Management Sciences (INFORMS).

Available from: https://doi.org/10.21256/zhaw-2680

Spiess, Harry; Mönnecke, Margit; Wasem, Karin; Kümin, David,

2008.

Local recreational areas : accounting for peoples’ needs in the development and selection of planning instruments

.

In:

Siegrist, Dominik; Clivaz, Christophe; Hunziker, Marcel; Iten, Sophia, eds.,

Visitor management in nature-based tourism : strategies and success factors for parks and recreational areas.

Rapperswil:

HSR Hochschule für Technik Rapperswil.

pp. 107-118.

ILF Schriftenreihe ; 1.

Available from: https://ilf.hsr.ch/fileadmin/user_upload/ilf.hsr.ch/ilf-Team/Siegrist_Clivaz_Hunziker_Iten_2008_01.pdf

Scheitlin, Hans,

2008.

Master of Science in Engineering : also doch gleichwertig und nicht nur andersartig.

Mitteilungen des ETW.

58(8), pp. 5.

Mock, Ralf Günter; Kollmann, Eva,

2008.

Masterstudiengang «IT-Reliability» : am Anfang wartet ein Abgrund....

Professional Computing.

27(4), pp. 27.

Ryder, Geoff; Heitz, Christoph; Ross, Kevin,

2008.

Maximizing service productivity through task routing rules.

In:

INFORMS Annual Meeting 2008, The Institute for Operations Research and the Management Sciences, Washington, USA, 11-14 October 2008.

Shea, Herbert; Krpoun, Renato; Räber, Manuel,

2008.

Microfabrication and test of an integrated colloid thruster [paper].

In:

2008 IEEE 21st International Conference on Micro Electro Mechanical Systems.

21st IEEE International Conference on Micro Electro Mechanical Systems (MEMS 2008), Tucson, USA, 13-17 January 2008.

IEEE.

Hongler, Hanspeter; Kunz, Markus; Prelicz-Huber, Katharina; Wolff, Richard; Fricker, Jonas,

2008.

Mitreden - Mitgestalten - Mitentscheiden : ein Reiseführer für partizipative Stadt-, Gemeinde- und Quartiersentwicklung.

Luzern:

Interact-Verlag.

ISBN 978-3-906413-49-5.

Gustavsen, Bjørn; Heitz, Christoph,

2008.

Modal vector fitting : a tool for generating rational models of high accuracy with arbitrary terminal conditions.

IEEE Transactions on Components, Packaging and Manufacturing Technology.

31(4), pp. 664-672.

Available from: https://doi.org/10.1109/TADVP.2008.927810

Solanki, S. K.; Wenzler, T.; Schmitt, D.,

2008.

Moments of the latitudinal dependence of the sunspot cycle : a new diagnostic of dynamo models.

Astronomy & Astrophysics.

483(2), pp. 623-632.

Available from: https://doi.org/10.1051/0004-6361:20054282

Carabias-Hütter, Vicente; Ulrich, Markus,

2008.

Nachhaltige Entwicklung erfassen - KLARTEXT spielen.

Gaia.

17(2), pp. 247-250.

Available from: https://doi.org/10.21256/zhaw-4230

Toneatto, Sandro; Klinkert, Andreas,

2008.

New approaches to optimized staff scheduling and rostering in airport ground handling.

In:

5th International GroundStar Users Conference, Stockholm, Sweden, 2008.

Steiner, Albert; Sick, Beate,

2008.

New methods for travel time estimation on freeway sections.

MOTION Working Papers Transportation Systems

; 1.

Winterthur:

ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

Available from: https://doi.org/10.21256/zhaw-117

Liebhart, Daniel; Wischki, Christian,

2008.

Outtasking statt Outsourcing.

Netzwoche.

pp. 2-3.

Available from: https://doi.org/10.21256/zhaw-3618

Eychmüller, Steffen; Schmid, Margareta; Müller, Marianne,

2008.

Palliative Care in der Schweiz Bestandesaufnahme 2008 : erste Ergebnisse.

In:

Jahrestagung und Konsensustagung, Biel, 03.-04. Dezember 2008.

Palliative ch - Schweizerische Gesellschaft für Palliative Medizin, Pflege und Begleitung.

Darvishy, Alireza; Hutter, Hans-Peter; Früh, Peter T.; Horvath, Alexander; Berner, Dominik,

2008.

Personal mobile assistant for air passengers with disabilities (PMA).

MOTION Working Papers Transportation Systems

; 2.

Winterthur:

ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

Available from: https://doi.org/10.21256/zhaw-108

Darvishy, Alireza; Hutter, Hans-Peter; Früh, Peter; Horvath, Alexander; Berner, Dominik,

2008.

Personal mobile assistant for air passengers with disabilities (PMA) [paper].

In:

Computers Helping People with Special Needs.

11th International Conference on Computers for Handicapped Persons (ICCHP), Linz, Austria, 9-11 July 2008.

Springer.

pp. 1129-1134.

Lecture Notes in Computer Science ; 5105.

Available from: https://doi.org/10.1007/978-3-540-70540-6_169

Järmann, Thomas; De Zanche, Nicolas; Staempfli, P.; Pruessmann, K.P.; Valavanis, A.; Boesiger, P.; Kollias, Spyros,

2008.

Preliminary experience with visualization of intracortical fibers by focused high-resolution diffusion tensor imaging.

American Journal of Neuroradiology.

29(1), pp. 146-150.

Available from: https://doi.org/10.3174/ajnr.A0742

Lanz, Valentin A.; Hueglin, Christoph; Buchmann, Brigitte; Hill, M.; Locher, René; Stähelin, Johannes; Reimann, Stefan,

2008.

Receptor modeling of C2-C7 hydrocarbon sources at an urban background site in Zurich, Switzerland : changes between 1993-1994 and 2005-2006.

Atmospheric Chemistry and Physics.

2008(8), pp. 2313-2332.

Available from: https://doi.org/10.21256/zhaw-2759

Doran, Hans,

2008.

Refactoring the ethernet layer 1 architecture and layer 2 interface to facillitate efficient real time ethernet implementations [paper].

In:

2008 IEEE International Workshop on Factory Communication Systems.

IEEE International Workshop on Factory Communication Systems (WFCS) 2008, Dresden, Germany, 21-23 May 2008.

IEEE.

Available from: https://doi.org/10.1109/WFCS.2008.4638756

Arni, Thomas; Baudinot, Gerold; Braschler, Martin,

2008.

Reputation Monitoring TM Bericht Q1/08.

Liebhart, Daniel; Wischki, Christian,

2008.

Shared Service Centers.

IT&T Business.

2008(6), pp. 31.

Available from: https://doi.org/10.21256/zhaw-1727

Liebhart, Daniel,

2008.

SOA – Wie fange ich an? : fünf Ansätze zur Implementierung.

IT&Production.

2008(8), pp. 38-40.

Available from: https://doi.org/10.21256/zhaw-1728

Eychmüller, Steffen; Schmid, Margareta; Müller, Marianne,

2008.

Stand der Entwicklung von Palliative Care in der Schweiz : Bestandesaufnahme 2008.

Palliative CH.

2008(4), pp. 13.

Liebhart, Daniel,

2008.

Standardisierte Prozesslandschaften.

ICT in Finance.

2008(2), pp. 18-19.

Pham, Dinh-Nguyen; Klinkert, Andreas,

2008.

Surgical case scheduling as a generalized job shop scheduling problem.

European Journal of Operational Research.

185(3), pp. 1011-1025.

Available from: https://doi.org/10.1016/j.ejor.2006.03.059