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School of Management and Law

Continuing education course in Basics of AI in Marketing

The application of Artificial Intelligence (AI) in marketing is rapidly evolving, offering new opportunities for personalization, increased efficiency, and data-driven decision-making. Marketing professionals face the challenge of understanding the opportunities and risks associated with these technologies and using them in an ethical and legally compliant manner. Our professional development course provides you with the fundamentals of AI in marketing, explores ethical issues and legal frameworks, and offers practical insights into the application of AI-driven strategies, along with hands-on experiences.


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At a glance

Qualification:

Continuing education course in Basics of AI in Marketing

Start:

06.02.2025, 06.03.2025, 05.06.2025, 26.06.2025

Duration:

Costs:

CHF 975.00

Location: 

  • ZHAW School of Management and Law / Campus St.-Georgen-Platz, 8401 Winterthur
  • Online

Language of instruction:

German, English

Objectives and content

Target audience

This professional development course is aimed primarily at individuals from the following areas:

  • Executives: Individuals working in marketing who are interested in the application of AI in marketing or who wish to engage with the ethical and regulatory challenges of AI.
  • Technology oriented marketing professionals: Marketing experts with a strong interest in the potential and current use cases of the latest AI technologies in marketing, who want to expand their skills in this field.
  • Professionals from other industries: Individuals working in other sectors who are interested in exploring the opportunities and applications of AI in marketing.
  • SMEs: Employees and executives from small and medium-sized enter- prises who want to enhance their skills in AI in marketing and leverage the benefits of this technology for their business.

Objectives

After completing this professional development course, you will be able to independently implement AI-based marketing strategies in your company while considering the associated ethical and legal aspects. In particular, you will have learned to:

  • Understand the use of AI technologies in marketing and leverage their potential for increasing efficiency, personalization, and automation.
  • Apply current AI tools and techniques in practice, for tasks such as con- tent creation and supporting data-driven decision-making.
  • Analyze case studies and best practices to develop your own AI marketing strategy.
  • Identify the ethical and legal challenges of implementing AI in marketing and take appropriate measures.
  • Understand the role of humans in AI-driven processes and integrate it effectively.
  • Plan and implement an AI-driven marketing strategy for your company or department.

Methodology

We place great emphasis on practical content delivery and intensive exchange between lecturers and students. Our professional development courses have always been characterized by close connections with the participants. Digital knowledge transfer is an integral part of the learning process. Regardless of the format, we ensure close support, individual guidance, and ample space for exchange and interaction.

  • Tools not only enhance the learning experience but also strengthen your personal digital skills.
  • Workshops, exercises, and group discussions lead to a diverse and engaging learning experience.
  • You benefit from personalized support throughout the learning process.
  • Digital learning days reduce travel time for everyone involved. This gives you more time for other things, and you can attend classes from anywhere - it's a win-win for you and the environment.

The course stands out for its methodological diversity. In addition to lectures, presentations, exercises, and best-practice case studies, great importance is placed on the practical application of the content and the intensive exchange between lecturers and students.

More details about the implementation

You have the choice:
Either you choose the online course (in English)
or the in-person course in Winterthur (in German).

AI Marketing Lab
The AI Marketing Lab offers access to one-day seminars and workshops where you can expand your knowledge of AI in marketing, apply it in a practical setting, and exchange ideas with other company representatives.
 - 10% discount on AI Marketing Lab membership for professional development course participants.
 - Opportunity to assess the current AI maturity of your company.

Profssional Development Course: AI in Marketing – Ethics and Law
10% discount on the in-depth professional development course "Ethics and Law of AI in Marketing" for participants.

External lecturer: Dr. Anne Scherer

Anne Scherer is a co-founder and driving force at Delta Labs AG, where she focuses on promoting human-centric technology and AI literacy through her expertise in artificial intelligence, marketing, and consumer psychology. She holds a Ph.D. from Technische Universität München (TUM) and has conducted postdoctoral research at ETH Zurich, developing a robust foundation at the intersection of psychology and technology. Formerly an Assistant Professor at the University of Zurich, Anne now dedicates her efforts entirely to Delta Labs.

At Delta Labs, Anne leads initiatives to develop customized AI solutions that combine human expertise with advanced technology, enhancing ideation and research, operational efficiency, and customer engagement. The company champions hybrid intelligence, merging AI capabilities with human insight to create user-focused innovations tailored to the unique needs of various industries.

A former member of the World Economic Forum’s Global Future Council, Anne is also a TEDx speaker and co-author of the bestseller “You & AI: A Guide to Understanding How Artificial Intelligence Is Shaping Our Lives.” She has published extensively on topics like AI-induced trust dynamics, the psychological effects of interacting with AI, and decision-making in autonomous systems. 

Enquiries and contact

Provider

Institute of Marketing Management

Instructors

Dr. Gioia Volkmar
Dr. Valerio Stallone
Dr. Anne Scherer

Application

Information for applicants

Applications will be processed in the order in which they are received.

Start Application deadline Registration link
06.02.2025 30.01.2025 The in-person course in Winterthur (in German)
06.03.2025 27.02.2025 Online course (in English)
05.06.2025 29.05.2025 The in-person course in Winterthur (in German)
26.06.2025 19.06.2025 Online course (in English)

Downloads and brochure

Downloads