Dr. Andrea Hunziker Heeb

Work at ZHAW

Position

• Operational manager of the Translation Studies professorship
• Equal opportunities officer
• German Editor of the Journal of Specialised Translation

Focus

• Cognition, ergonomics and the use of tools in multilingual communication and language professions
• Multilingualism and communication processes in companies and organisations
• Translation into a second language
• Gender-equitable and inclusive communication

Teaching

• Multilingualism in professional contexts
• Ergonomics for translators
• Revision and quality assurance for translators
• Translation in the Swiss context

Experience

• Research associate with teaching duties
  ZHAW Institute of Translation and Interpreting
  2012 - today
• Research assistant
  ZHAW Institute of Translation and Interpreting
  2010 - 2012
• Assistant to the management, content manager
  bmpi AG, Client reporting & investment processes
  2003 - 2010
• Software developer
  antax AG
  2001 - 2002
• Co-founder and co-manager
  Franxa AG, bookshop
  1994 - 1999
• Administrative assistant at the Institute of Terrestrial Ecology
  ETH Zurich
  1991 - 1998

Education and Continuing education

Education

• Dr. phil. / (Title: Effects of directionality on professional translators' processes, products and effort)
  Universität Hildesheim
  2012 - 2019
• Master of Arts in Translation
  University of Exeter
  2008 - 2009
• Diploma WISS / Application development
  Wirtschaftsinformatikschule Schweiz
  2000 - 2001
• Translation Diploma / German, English, Spanish and French
  Dolmetscherschule Zürich
  1986 - 1990

Continuing Education

Didactics and methodology at Universities of Applied Sciences
Universität St. Gallen
2014

Network

Membership of networks

• Thematic network on empirical and experimental research in translation (TREC)
• Vereinigung für Angewandte Linguistik in der Schweiz (Vals-Asla)
• European Society for Translation Studies (EST)
• Gesellschaft für Angewandte Linguistik e.V. (GAL)

ORCID digital identifier

ORCID ID: 0000-0003-1345-6763

Projects

• Use of machine translation apps in a clinical context / Team member / laufend
• Transformation by Creagilization - Designing the Future with Creagile Skills & AI Literacy: CreAIgile Literacy / Team member / laufend
• Digital Literacy Skills in University Contexts (DigLit) / Team member / laufend
• Cognitive Load in Interpreting and Translation / Team member / abgeschlossen
• Cognitive and Physical Ergonomics of Translation / Team member / abgeschlossen
• Capturing Translation Processes (CTP) / Team member / abgeschlossen

Publications

• Albl-Mikasa, Michaela; Ehrensberger-Dow, Maureen; Gieshoff, Anne Catherine; Hunziker Heeb, Andrea,

  2024.

  English as a lingua franca in interpreting and translation : a survey of practitioners.

  Frontiers in Communication.

  9(1413110).

  Available from: https://doi.org/10.3389/fcomm.2024.1413110

• Gieshoff, Anne Catherine; Hunziker Heeb, Andrea,

  2023.

  Cognitive load and cognitive effort : probing the psychological reality of a conceptual difference.

  Translation, Cognition & Behavior.

  6(1), pp. 3-28.

  Available from: https://doi.org/10.1075/tcb.00073.gie

• Gieshoff, Anne Catherine; Lehr, Caroline; Hunziker Heeb, Andrea,

  2021.

  Stress, cognitive, emotional and ergonomic demands in interpreting and translation.

  Cognitive Linguistic Studies.

  8(2), pp. 404-439.

  Available from: https://doi.org/10.1075/cogls.00084.gie

• Ehrensberger-Dow, Maureen; Albl-Mikasa, Michaela; Andermatt, Katrin; Hunziker Heeb, Andrea; Lehr, Caroline,

  2020.

  Cognitive load in processing ELF : translators, interpreters, and other multilinguals.

  Journal of English as a Lingua Franca.

  9(2), pp. 217-238.

  Available from: https://doi.org/10.1515/jelf-2020-2039

• Albl-Mikasa, Michaela; Ehrensberger-Dow, Maureen; Hunziker Heeb, Andrea; Lehr, Caroline; Boos, Michael; Kobi, Matthias; Jäncke, Lutz; Elmer, Stefan,

  2020.

  Cognitive load in relation to non-standard language input.

  Translation, Cognition & Behavior.

  3(2), pp. 263-286.

  Available from: https://doi.org/10.1075/tcb.00044.alb

• Ehrensberger-Dow, Maureen; Hunziker Heeb, Andrea; Massey, Gary; Meidert, Ursula; Neumann, Silke; Becker, Heidrun Karin,

  2016.

  An international survey of the ergonomics of professional translation.

  ILCEA.

  2016(27), pp. 1-27.

  Available from: http://ilcea.revues.org/4004

• Hunziker Heeb, Andrea,

  2016.

  Professional translators’ self-concepts and directionality : indications from translation process research.

  The Journal of Specialised Translation.

  2016(25), pp. 74-88.

  Available from: https://doi.org/10.21256/zhaw-2049

• Hunziker Heeb, Andrea,

  2020.

  Effects of directionality on professional translators’ processes, products and effort.

  Hildesheim:

  Universitätsverlag Hildesheim.

  Fach – Sprache – Kommunikation ; 2.

  Available from: https://doi.org/10.18442/136

• Hunziker Heeb, Andrea; Lehr, Caroline; Ehrensberger-Dow, Maureen,

  2021.

  Situated translators : cognitive load and the role of emotions

  .

  In:

  Muñoz Martin, Ricardo; Sun, Sanjun; Li, Defeng, eds.,

  Advances in Cognitive Translation Studies.

  Singapore:

  Springer.

  pp. 47-65.

  Available from: https://doi.org/10.1007/978-981-16-2070-6_3

• Ehrensberger-Dow, Maureen; Hunziker Heeb, Andrea; Jud, Peter; Angelone, Erik,

  2017.

  Insights from translation process research in the workplace

  .

  In:

  Perrin, Daniel; Kleinberger, Ulla, eds.,

  Doing applied linguistics : enabling transdisciplinary communication.

  Berlin:

  De Gruyter.

  pp. 116-123.

  De Gruyter Collection ; 1.

  Available from: https://doi.org/10.1515/9783110496604-014

• Brändli, Barbara; Hunziker Heeb, Andrea; Ehrensberger-Dow, Maureen,

  2017.

  Wie erreicht man mehr Praxisnähe in der Übersetzerausbildung?

  .

  In:

  Perrin, Daniel; Kleinberger, Ulla, eds.,

  Doing applied linguistics : enabling transdisciplinary communication.

  Berlin:

  De Gruyter.

  pp. 52-59.

  De Gruyter Collection ; 1.

  Available from: https://doi.org/10.1515/9783110496604-007

• Ehrensberger-Dow, Maureen; Hunziker Heeb, Andrea,

  2016.

  Investigating the ergonomics of the technologized translation workplace

  .

  In:

  Muñoz Martín, Ricardo, ed.,

  Reembedding translation process research.

  Amsterdam:

  John Benjamins.

  pp. 69-88.

  Benjamins translation library ; 128.

  Available from: https://doi.org/10.1075/btl.128

• Hunziker Heeb, Andrea,

  2016.

  Professional business translation into L2 : insights from translation process research [poster].

  In:

  CIUTI Forum 2016, Geneva, Switzerland, 14-15 January 2016.

• Hunziker Heeb, Andrea,

  2016.

  Research into professional L2 translation : triangulation of process and product data [poster].

  In:

  Translation Process Research: Workshop 5, Graz, Austria, 1-3 December 2016.

• Hunziker Heeb, Andrea,

  2015.

  Does professional translation into L2 involve more effort than into L1? [poster].

  In:

  Translation Process Research: Workshop 4, Las Palmas, Spain, 15-17 January 2015.

• Hunziker Heeb, Andrea,

  2012.

  The problem-solving processes of experienced and non-experienced translators [paper].

  In:

  Language learning and language use - applied linguistics approaches. Papers selected from the Junior Research Meeting.

  3rd Junior Research Meeting for Applied Linguistics, Essen, Germany, 23-25 March 2011.

  Duisburg:

  UVRR.

  pp. 177-186.

• Hunziker Heeb, Andrea; Schaub-Torsello, Romina; Ehrensberger-Dow, Maureen,

  2015.

  Ergonomie am Übersetzerarbeitsplatz.

  DÜV-Bulletin.

  2015(2), pp. 15-18.

• Ehrensberger-Dow, Maureen; Hunziker Heeb, Andrea,

  2015.

  Investigating the ergonomics of the technologized translation workplace [paper].

  In:

  Translation Process Research: Workshop 4, Las Palmas, Spain, 15-17 January 2015.

  Gran Canaria:

  Las Palmas.

• Hüsser, Angelica; Koch, Carmen; Rosenberger Staub, Nicole; Lehr, Caroline; Hunziker Heeb, Andrea; Sager, Daniela; et al.,

  2024.

  The potential of digital media in school communication with foreign-language parents.

  In:

  Jahrestagung der Schweizerischen Gesellschaft für Kommunikations- und Medienwissenschaft (SGKM-SACM), Neuchâtel, Schweiz, 18.-19. April 2024.

• Lehr, Caroline; Kramer, Iris; Delorme Benites, Alice; Gieshoff, Anne Catherine; Hunziker Heeb, Andrea; Sager, Daniela,

  2023.

  Übersetzungsapps für Pflegende aus dem Ausland : Bedarf – Potenzial – Risiken.

  In:

  Schwerpunkt Angewandte Gerontologie: Mehr Kraft für die Pflege - Massnahmen gegen den Personalmangel, ZHAW Hochschulbibliothek, Winterthur, Schweiz, 7. Dezember 2023.

• Gieshoff, Anne Catherine; Albl-Mikasa, Michaela; Hunziker Heeb, Andrea,

  2023.

  Effects of non-native text input on performance and perceived comprehensibility in translation, interpreting and other language processing tasks.

  In:

  ICTIC4 Abstract Book.

  Fourth International Conference on Translation, Interpreting, and Cognition (ICTIC 4), Santiago de Chile, Chile, 5-9 September 2023.

  Available from: https://drive.google.com/file/d/1vmbhZB_OtKFM2GLkSUUcNpygPJnpW0Gr/view

• Gieshoff, Anne Catherine; Albl-Mikasa, Michaela; Hunziker Heeb, Andrea,

  2023.

  Processing spoken and written ELF material in natural translation and interpreting : what handling tactics do non-T&I multilinguals apply?.

  In:

  NPIT6 Book of Abstracts.

  6th International Conference on Non-Professional Interpreting and Translation, Nicosia, Cyprus, 25-27 May 2023.

  Available from: https://www.ucy.ac.cy/npit6/wp-content/uploads/sites/292/2024/03/Book-of-Abstracts-NEW-WEBSITE.pdf

• Albl-Mikasa, Michaela; Gieshoff, Anne Catherine; Hunziker Heeb, Andrea,

  2023.

  Strategies we live by : coping with English as a lingua franca source input.

  In:

  ICTIC 4 Abstract book.

  Fourth International Conference on Translation, Interpreting, and Cognition (ICTIC 4), Santiago de Chile, Chile, 5-9 September 2023.

  Available from: https://drive.google.com/file/d/1vmbhZB_OtKFM2GLkSUUcNpygPJnpW0Gr/view

• Gieshoff, Anne Catherine; Hunziker Heeb, Andrea,

  2022.

  Cognitive load and mental effort : is there a difference and does this difference matter for task performance in T&I?.

  In:

  1st BTS Symposium on Cognitive Research in Translation and Interpreting. A Marcus Wallenberg Symposium, Stockholm, Sweden, 15-17 June 2022.

• Hunziker Heeb, Andrea; Gieshoff, Anne Catherine,

  2022.

  Non-native source texts : a stress factor for students of translation and interpreting?.

  In:

  10th Congress of the European Society for Translation Studies (EST22), Oslo, Norway, 22-25 June 2022.

• Hunziker Heeb, Andrea; Gieshoff, Anne Catherine,

  2021.

  Processing ELF : how do language professionals reflect on it?.

  In:

  3rd ICTIC, Forlì, Italy, 2 - 5 November 2021.

  Università di Bologna.

  pp. 72.

• Hunziker Heeb, Andrea; Summers, Elana,

  2021.

  Effects of co-teaching translation into the L2 on learner empowerment.

  In:

  The Łódź-ZHAW Duo Colloquium on Translation and Meaning : Book of Abstracts.

  The Łódź-ZHAW Duo Colloquium on Translation and Meaning, Winterthur (online), 2-3 September 2021.

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  pp. 11.

  Available from: https://www.zhaw.ch/storage/linguistik/institute-zentren/iued/upload/forschung/duo-colloquium-book-of-abstracts.pdf

• Hunziker Heeb, Andrea,

  2019.

  Professional translators’ cognitive effort and product quality in relation to directionality.

  In:

  L2 Translation: Getting Out of the Grey Zone, Charles University, Prague, Czech Republic, 20-21 September 2019.

• Hunziker Heeb, Andrea; Lehr, Caroline; Ehrensberger-Dow, Maureen,

  2019.

  Cognitive load in translation : the role of emotions.

  In:

  Translation Process Research: Workshop 6, Murcia, Spain, 21-23 January 2019.

• Massey, Gary; Hunziker Heeb, Andrea,

  2019.

  Educating for ergonomics : building translators’ awareness in and beyond the curriculum.

  In:

  Book of abstracts : EST congress 2019.

  9th Congress of the European Society for Translation Studies (EST 2019), Stellenbosch, South Africa, 9-13 September 2019.

  Stellenbosch University.

• Hunziker Heeb, Andrea; Valtchuk, Oleksandra,

  2019.

  Eine kognitive Sichtweise aufs Übersetzen und Dolmetschen.

  In:

  ASTTI-Regionaltreffen, Zürich, 12. September 2019.

• Hunziker Heeb, Andrea,

  2018.

  "Ich schreib einfach mal" : übers Schreiben beim professionellen Übersetzen in die Zweitsprache.

  In:

  2. Forschungstagung Fachkommunikation – die wissenschaftliche Sicht, Hildesheim, 23. März 2018.

• Hunziker Heeb, Andrea,

  2015.

  Language processing in professional L2 translation : indications from research behaviour.

  In:

  PLM2015 - 45th Poznań Linguistic Meeting, Poznań, Poland, 17-19 September 2015.

• Hunziker Heeb, Andrea,

  2014.

  Ist Übersetzen in die Zweitsprache so ganz anders als Übersetzen in die Erstsprache?.

  In:

  Translata II: «Translationswissenschaft und Translationspraxis», Innsbruck, Österreich, 30. Oktober - 1. November 2014.

• Massey, Gary; Ehrensberger-Dow, Maureen; Hunziker Heeb, Andrea,

  2013.

  Defining phases of the translation process : revision as a case in point.

  In:

  2. Sektionentagung der Gesellschaft für Angewandte Linguistik e.V., Aachen, 19.-20. September 2013.

• Hunziker Heeb, Andrea,

  2013.

  Professional translators’ self-concepts and translation direction : indications from translation process research.

  In:

  7th EST Congress, Germersheim, Germany, 29 August - 1 September 2013.

• Hunziker Heeb, Andrea,

  2013.

  Research ethics in empirical and experimental translation research : considerations from a PhD study.

  In:

  TREC Seminar on Empirical and Experimental Research in Translation, Barcelona, Spain, 2-3 July 2013.

• Hunziker Heeb, Andrea; Meyer, Annina,

  2013.

  The importance of cognitive and physical ergonomics at translators’ workplaces.

  In:

  TREC Seminar on Empirical and Experimental Research in Translation, Barcelona, Spain, 2-3 July 2013.

• Massey, Gary; Ehrensberger-Dow, Maureen; Hunziker Heeb, Andrea,

  2012.

  Considering the process in translation training.

  In:

  Translation Conference: «Those Who Can, Teach», Portsmouth, United Kingdom, 10 November 2012.

• Hunziker Heeb, Andrea,

  2011.

  A window onto the translator’s mind : how process research helps shed light on problem awareness.

  In:

  3rd Junior Research Meeting for Applied Linguistics, Essen, Germany, 23-25 March 2011.

• Massey, Gary; Ehrensberger-Dow, Maureen; Hunziker Heeb, Andrea,

  2011.

  Combining products and processes : implications for translator training.

  In:

  Text-Process-Text: Questions in Process Oriented Research on Translation and Interpreting, Stockholm, Sweden, 17-19 November 2011.

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