FM in Healthcare
Facility Management in Healthcare: highly complex and highly stimulating.
Our research focal point “FM in Healthcare” focuses on stakeholder-centric management of non-medical support services in healthcare organisations.
Depending on the setting, we take part as a partner in a research project, as advisors in a service contract or we include students within student projects. Our procedures are holistic, interlinked and systematic with the goal to develop practice-oriented and applicable solutions.
Our Projects
Unfortunately, no list of projects can be displayed here at the moment. Until the list is available again, the project search on the ZHAW homepage can be used.
Our publications
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Wang, Xuan Lorna; Han, Dai-In Danny; Merkle, Thorsten; Ossola, Paola; Swanger, Nancy; Xu, Tracy,
2024.
Silver Economy and Hospitality 4 Good.
In:
41st Annual European Council on Hotel, Restaurant, and Institutional Education (EuroCHRIE) Conference, Doha, Qatar, 4-7 November 2024.
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2024.
In:
4. Schweizer Hotellerie-Symposium im Gesundheitswesen, Suhr, Schweiz, 22. Oktober 2024.
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Plüss, Till; Schmitter, Paul,
2024.
Smart Building im Gesundheitswesen : betriebliche Risiken und Anforderungen.
fmpro service.
2024(5), pp. 25-27.
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Schmitter, Paul; Shahgholian, Azar; Tucker, Matthew,
2024.
Digital Transformation and Society.
3(4), pp. 395-409.
Available from: https://doi.org/10.1108/DTS-10-2023-0098
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Gatziu Grivas, Stella; Hanne, Thomas; Imhof, Denis; Bugmann, Diego; Schmitter, Paul,
2024.
An intelligent platform-based tool for the development of digital transformation strategies [paper].
In:
International Conference on Industry Science and Computer Sciences Innovation (iSCSi), Lisbon, Portugal, 4-6 October 2023.
Elsevier.
pp. 344-353.
Available from: https://doi.org/10.1016/j.procs.2024.05.114
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The Group's research interests lie in the fields of workplace management, human resources management and service value management.