Gerber, Nicole; Hofer, Susanne,

2018.

Integration von nicht-medizinischen Supportprozessen.

Management & Krankenhaus.

2018(3), pp. 18.

Available from: https://doi.org/10.21256/zhaw-3655

Kofler, Andrea; Gerber, Nicole,

2018.

AAL Bridge : FM und Pflege intelligent integrieren.

In:

FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 20. April 2018.

Teles, Soraia; Kofler, Andrea Ch.; Schmitter, Paul; Ruscher, Stefan; Paul, Constanca; Bertel, Diotima,

2018.

ActiveAdvice : a multi-stakeholder perspective to understand functional requirements of an online advice platform for AAL products and services [paper].

In:

Röcker, C.; O'Donoghue, J.; Ziefle, M.; Maciaszek, L.; Molloy, W., eds.,

Information and Communication Technologies for Ageing Well and e-Health.

3rd International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE), Porto, Portugal, 28-29 April 2017.

Heidelberg:

Springer.

pp. 168-190.

Communications in Computer and Information Science ; 869.

Available from: https://doi.org/10.1007/978-3-319-93644-4_9

Gerber, Nicole; Redlein, Alexander,

2018.

AmI (Ambient Intelligence) Systeme : Beispiel Technischer Unterhalt mit neuen Akteuren.

In:

FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 20. April 2018.

Weisshaupt, Oliver; Züger, Gabriela; Hofer, Susanne,

2018.

Aspects of sustainability, hygiene and safety in catering in Swiss hospitals.

In:

“What is happening in Home Economics?” A spotlight on European Activities.

European Association for Home Economics (EAHE) 2018 Conference, Osnabrück, Germany, 30 -31 August 2018.

International Federation For Home Economics.

Available from: http://eahe2018.ifhe.ch/wp-content/uploads/2018/09/Abstract_Booklet_V1.pdf

Schmitter, Paul; Kofler, Andrea Ch.,

2018.

FM services get digital : key prerequisites to integrate intelligent personal assistants in Swiss hospitals [paper].

In:

Tucker, Matthew, ed.,

Research Papers for the 17th EuroFM Research Symposium EFMC 2018, 5-8 2018 June in Sofia, Bulgaria.

17th EuroFM Research Symposium EFMC 2018, Sofia, 5-8 June 2018.

Schiphol-Rijk:

EuroFM.

pp. 119-126.

Bertel, Diotima; Teles, Soraia; Strohmeier, Flora; Vieira-Marques, Pedro; Schmitter, Paul; Ruscher, Stefan; Paul, Constanca; Kofler, Andrea Ch.,

2018.

High tech, high touch : integrating digital and human AAL advisory services for older adults [paper].

In:

Bamidis, P.; Ziefle, M.; Maciaszek, L., eds.,

Proceedings of the 4th International Conference on Information and Communication Technologies for Ageing Well and e-Health.

4th International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE), Funchal, Portugal, 22-23 March 2018.

Setúbal:

SciTePress.

pp. 241-249.

Available from: https://doi.org/10.5220/0006799002410249

Gerber, Nicole,

2018.

ICT Services in Spitälern.

In:

FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 20. April 2018.

Ruscher, Stefan; Kofler, Andrea; Renat, Johanna; Neumayer, Vincent,

2018.

Intermodal transport systems as a chance to enhance first mile and last mile mobility of older adults and persons with disabilities : position paper on action areas for accessible urban and suburban transport [paper].

In:

Bamidis, P.; Ziefle, M.; Maciaszek, L., eds.,

Proceedings of the 4th International Conference on Information and Communication Technologies for Ageing Well and e-Health.

4th International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE), Funchal, Portugal, 22-23 March 2018.

Setúbal:

SciTePress.

pp. 200-208.

Available from: https://doi.org/10.5220/0006768802000208

Gerber, Nicole,

2018.

IT-Servicekatalog in Spitälern.

In:

IT Benchmark Community, Zürich (Schweiz), 23. August 2018.

Züger, Gabriela; Ammann, Beatrice; Santis, Alejandro; Hofer, Susanne,

2018.

New ways in patient catering : breakfast in Swiss hospitals becomes mobile.

International Journal of Healthcare Management.

12(3), pp. 207-217.

Available from: https://doi.org/10.1080/20479700.2018.1427906

Weisshaupt, Oliver; Leiblein-Züger, Gabriela V.; Hofer, Susanne,

2018.

Process model for the food service in Swiss hospitals.

Journal of Facility Management Education and Research.

2(2), pp. 74-82.

Available from: https://doi.org/10.22361/jfmer/00072

Gerber, Nicole,

2018.

Projektmanagement in HC : Mission (im)possible / Patient Projektmanagement im Spital.

In:

spm-Fachgruppentreffen : Projektmanagement im Gesundheitswesen, Nottwil (Schweiz), 14. September 2018.

Gerber, Nicole,

2018.

spm Fachgruppe "Projektmanagement in der Hochschul-Lehre".

ProjektManagement aktuell.

2018(5), pp. 64.

Available from: https://doi.org/10.21256/zhaw-4977

Stuber, Andrea; Leiblein, Gabriela; Hofer, Susanne,

2018.

Trends are changing the catering and dishwashing process in Swiss hospitals.

In:

“What is happening in Home Economics?” A spotlight on European Activities.

IFHE Region of Europe Conference, Osnabrück, Germany, 30-31 August 2018.

International Federation for Home Economics (IFHE).

pp. 27.

Available from: http://eahe2018.ifhe.ch/wp-content/uploads/2018/09/Abstract_Booklet_V1.pdf

Gerber, Nicole; Tschümperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne,

2017.

KenkaS - Key performance catalogue for non-medical support services in hospitals.

Winterthur:

ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

Available from: https://doi.org/10.21256/zhaw-3488

Gerber, Nicole; Lange, Stefanie,

2017.

Measurement of internal customer satisfaction concerning facility management services in hospitals : proposals for the practice.

Winterthur:

ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

Available from: https://doi.org/10.21256/zhaw-3490

Kimmel, Tobias; Leiblein, Thomas; Schambil, Fred,

2017.

SEPAWA Fachgruppe Reinigung und Pflege : ökologische Lösungen.

Rationell reinigen + mop Schweiz.

2017(10), pp. 12-13.

Kimmel, Tobias; Leiblein, Thomas; Schambil, Fred,

2017.

SEPAWA Fachgruppe Reinigung und Pflege : Im Clinch der grünen Welle.

Rationell reinigen + mop Schweiz.

2017(9), pp. 4-7.

Gerber, Nicole,

2017.

Patient Projektmanagement im Spital.

Heime und Spitäler.

2017(3), pp. 15-17.

Available from: https://doi.org/10.21256/zhaw-1560