FM in Healthcare
Facility Management in Healthcare: highly complex and highly stimulating.
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Our research focal point “FM in Healthcare” focuses on stakeholder-centric management of non-medical support services in healthcare organisations.
Depending on the setting, we take part as a partner in a research project, as advisors in a service contract or we include students within student projects. Our procedures are holistic, interlinked and systematic with the goal to develop practice-oriented and applicable solutions.
Our Projects
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RobotCare - User experience in development of service robots for elderly care
Objectives of the project: Establish a systematic dialogue between the technology developers and researchers and the elderly/healthcare institution stakeholders (including medical, care, and service personnel, management, patients, and their families) in both regions and develop a suitable international community ...
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Improving the well-being of residents in care homes by making catering services more flexible with the help of technology
It was known from previous projects that catering services in retirement and nursing homes are currently strongly geared towards working hours and the presence of employees. With the increasing individualisation of society, it can be assumed that future residents will demand more flexible catering options. It can ...
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DIGINUT – Comprehensive Digitalisation of Patient Nutrition Uptake in Health Care
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DC4HC – Digital Competence for Healthcare
The Innosuisse project, Digital Competence for Healthcare (DC4HC), aims to develop a digital platform that will support Swiss healthcare institutions in their digital transformation efforts. In particular, the focus of DC4HC is on the non-medical support services. A state-of-the-art digital maturity model framework ...
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Healing architecture in mental health-care facilities
Systematic literature review on users’ health & well-being in inpatient mental health-care facilities.
Our publications
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Züger, Gabriela; Ammann, Beatrice; Santis, Alejandro; Hofer, Susanne,
2018.
New ways in patient catering : breakfast in Swiss hospitals becomes mobile.
International Journal of Healthcare Management.
12(3), pp. 207-217.
Available from: https://doi.org/10.1080/20479700.2018.1427906
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Weisshaupt, Oliver; Leiblein-Züger, Gabriela V.; Hofer, Susanne,
2018.
Process model for the food service in Swiss hospitals.
Journal of Facility Management Education and Research.
2(2), pp. 74-82.
Available from: https://doi.org/10.22361/jfmer/00072
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Gerber, Nicole,
2018.
Projektmanagement in HC : Mission (im)possible / Patient Projektmanagement im Spital.
In:
spm-Fachgruppentreffen : Projektmanagement im Gesundheitswesen, Nottwil (Schweiz), 14. September 2018.
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Stuber, Andrea; Leiblein, Gabriela; Hofer, Susanne,
2018.
Trends are changing the catering and dishwashing process in Swiss hospitals.
In:
“What is happening in Home Economics?” A spotlight on European Activities.
IFHE Region of Europe Conference, Osnabrück, Germany, 30-31 August 2018.
International Federation for Home Economics (IFHE).
pp. 27.
Available from: http://eahe2018.ifhe.ch/wp-content/uploads/2018/09/Abstract_Booklet_V1.pdf
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Gerber, Nicole; Tschümperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne,
2017.
KenkaS - Key performance catalogue for non-medical support services in hospitals.
Winterthur:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-3488
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