FM in Healthcare
Facility Management in Healthcare: highly complex and highly stimulating.
Our research focal point “FM in Healthcare” focuses on stakeholder-centric management of non-medical support services in healthcare organisations.
Depending on the setting, we take part as a partner in a research project, as advisors in a service contract or we include students within student projects. Our procedures are holistic, interlinked and systematic with the goal to develop practice-oriented and applicable solutions.
Our Projects
As part of the reorganization of the research database, the previous lists of research projects are no longer available. Die Zukunft geht in Richtung Volltextsuche und Filterung, um bestmögliche Suchergebnisse für unsere Besucher:innen zur Verfügung zu stellen.
In the meantime, you can easily find the projects via text search using the following link: «To the new search in the project database»
Our publications
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Züger, Gabriela; Ammann, Beatrice; Santis, Alejandro; Hofer, Susanne,
2018.
New ways in patient catering : breakfast in Swiss hospitals becomes mobile.
International Journal of Healthcare Management.
12(3), pp. 207-217.
Available from: https://doi.org/10.1080/20479700.2018.1427906
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Weisshaupt, Oliver; Leiblein-Züger, Gabriela V.; Hofer, Susanne,
2018.
Process model for the food service in Swiss hospitals.
Journal of Facility Management Education and Research.
2(2), pp. 74-82.
Available from: https://doi.org/10.22361/jfmer/00072
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2018.
Projektmanagement in HC : Mission (im)possible / Patient Projektmanagement im Spital.
In:
spm-Fachgruppentreffen : Projektmanagement im Gesundheitswesen, Nottwil (Schweiz), 14. September 2018.
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Stuber, Andrea; Leiblein, Gabriela; Hofer, Susanne,
2018.
Trends are changing the catering and dishwashing process in Swiss hospitals.
In:
“What is happening in Home Economics?” A spotlight on European Activities.
IFHE Region of Europe Conference, Osnabrück, Germany, 30-31 August 2018.
International Federation for Home Economics (IFHE).
pp. 27.
Available from: http://eahe2018.ifhe.ch/wp-content/uploads/2018/09/Abstract_Booklet_V1.pdf
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Gerber, Nicole; Tschümperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne,
2017.
KenkaS - Key performance catalogue for non-medical support services in hospitals.
Winterthur:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-3488
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We focus intensively on sustainable real estate management and the digital transformation of real estate management processes.
The Group's research interests lie in the fields of workplace management, human resources management and service value management.