Institute of Data Analysis and Process Design (IDP)
We create value from data
We use advanced data-based methods to create innovative solutions for business and industry. We address real-life challenges with scientific methods and a strong commitment to practicability. We are the leading educator and partner of choice for applied data science and business engineering in Switzerland.
Research Groups

Advanced scientific tools for solutions in the financial industry

Health and Envrionmental Analytics
Health and Environmental Analytics
Analyzing data to derive interpretable results using statistical and machine learning techniques

Maintenance, Mobility, AI & Society
Leverage AI and advanced modeling for innovations in predictive maintenance, mobility solutions, and socially aligned systems

Generating insights, creating value and fostering innovation in business processes and services

Visual Intelligence and Applications
As visual data becomes one of the most abundant and complex sources of information, Visual Intelligence is a key pillar of modern data science — enabling new ways to analyze, model, and communicate through images, video, and immersive environments
For Students
Consulting Services
News
Team IDP
Publikationen
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Wulf, Jochen; Meierhofer, Jürg,
2024.
Automation of technical customer support with large language models[poster].
In:
9. F&E Konferenz zu Industrie 4.0, Zürich, Schweiz, 24. Januar 2024.
Winterthur:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-33328
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Stucki, Melissa; Meierhofer, Jürg; Gal, Barna; Gallina, Viola; Eisl, Stefanie,
2024.
Data driven value creation in industrial services including remanufacturing[paper].
In:
5th International Conference on Industry 4.0 and Smart Manufacturing (ISM), Lisbon, Portugal, 22-24 November 2023.
Elsevier.
pp. 2240-2248.
Available from: https://doi.org/10.1016/j.procs.2024.02.043
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Kugler, Petra; Vogt, Helen; Meierhofer, Jürg; Dobler, Martin; Strittmatter, Marc; Treiterer, Manuel; Schick, Sophia,
2024.
Daten im B2B-Ökosystem teilen und nutzen : wie KMU Voraussetzungen schaffen und Hürden überwinden.
In:
Digitale Plattformen und Ökosysteme im B2B-Bereich.
Wiesbaden:
Springer.
pp. 209-240.
Schwerpunkt Business Model Innovation.
Available from: https://doi.org/10.1007/978-3-658-43130-3_8
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Meierhofer, Jürg; Pascher, Nikola; Wulf, Jochen,
2024.
The value of solving pains[paper].
In:
West, Shaun; Meierhofer, Jürg; Bücheler, Thierry; Wally Scurat, Giulia, eds.,
Smart Services Summit : Proceedings of the Sixth Conference, held in Zurich, Switzerland in October 2024.
Smart Services Summit, Zurich, Switzerland, 18 October 2024.
Cham:
Springer.
pp. 37-48.
Available from: https://doi.org/10.48550/arXiv.2412.03130
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Goren Huber, Lilach; Palmé, Jan Thomas; Arias Chao, Manuel,
2023.
Hybride Instandhaltung : wie fliesst das Fachwissen in die KI?.
fmpro service.
2023(6), pp. 5-7.
Available from: https://doi.org/10.21256/zhaw-29515